Privacy Policy

Introduction

At API Forest, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API gateway services and website.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Company information
• Billing and payment information
• API keys and authentication credentials
• Usage analytics and performance metrics

Technical Information

We automatically collect certain technical information:

• IP addresses and device information
• Browser type and version
• API usage patterns and performance data
• Error logs and debugging information

How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our API gateway services
• Processing payments and managing your account
• Monitoring system performance and security
• Providing customer support and technical assistance
• Improving our services and developing new features
• Sending important service updates and notifications
• Complying with legal obligations and regulations

Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data in transit and at rest
• Regular security audits and penetration testing
• Multi-factor authentication and access controls
• SOC 2 Type II compliance
• Regular backup and disaster recovery procedures

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• With trusted third-party service providers who assist in our operations
• When required by law or to protect our legal rights
• In connection with a business transaction (merger, acquisition, etc.)
• With your explicit consent

Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Data portability
• Opt-out of certain data processing activities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your relationship with us, while usage data may be retained for up to 7 years for analytics purposes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Address: API Forest, Inc., Da Nang, Vietnam